At PrimeSquare Homes, we are committed to protecting the privacy and confidentiality of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in any way.

1. Information We Collect

We may collect personal data directly from you when you:

• Submit a property enquiry form
• Subscribe to our newsletter
• Communicate with us via email or phone
• Use our website features

The information may include your full name, email address, phone number, postal address, and any additional information you provide voluntarily.

We also collect certain technical data automatically, such as:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Referring website

This data helps us understand how users engage with our site and improve the user experience.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide updates about properties and services
• Improve our website and customer service
• Comply with legal obligations
• Send marketing communications (only if you opt in)

We will never sell your data to third parties.

3. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

Your consent (e.g., when subscribing to our newsletter)

Performance of a contract (e.g., responding to enquiries)

Legitimate interests (e.g., improving services)

Legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard measures. We implement physical, electronic, and administrative procedures to protect your information against loss, misuse, or unauthorized access.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access the data we hold about you
• Request rectification or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

7. Cookies

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings.

8. Third-Party Services

We may use trusted third-party services (such as analytics providers or marketing platforms) that process data on our behalf under strict confidentiality agreements.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

PrimeSquare Homes 18 Greenway Road Leeds, West Yorkshire LS1 2JW United Kingdom

Phone: +44 7923 614 850 

Email: [email protected]